Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Botable ("Company," "we," "us," or "our") governing your access to and use of the Botable platform, including our website, applications, APIs, and all related services (collectively, the "Service").

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

3. Description of Service

Botable is an AI-powered platform that enables users to create, customize, deploy, and manage Telegram bots through a conversational interface. The Service includes:

• AI-assisted bot creation and modification using natural language instructions.
• Managed hosting infrastructure for continuous bot operation (24/7 uptime target).
• A web-based dashboard for bot management, monitoring, and configuration.
• Isolated SQLite database provisioning for each bot.
• Code viewing and file management tools.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

4. User Accounts

To access the Service, you must create an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain and promptly update your account information.
• Maintain the security and confidentiality of your login credentials.
• Accept responsibility for all activities that occur under your account.
• Notify us immediately of any unauthorized use of your account.

You may not transfer your account to another person or use another person's account without permission. We reserve the right to suspend or terminate accounts that violate these Terms or that have been inactive for an extended period.

5. Credits, Payments, and Billing

The Service operates on a credit-based model:

• Free credits: New accounts receive 3 complimentary credits upon registration.
• Credit consumption: Each bot creation or modification operation consumes 1 credit.
• Purchased credits: Additional credits may be purchased through the Platform. Purchased credits do not expire.
• Non-refundable: All credit purchases are final and non-refundable, except where required by applicable law.
• Payment processing: Payments are processed through Telegram Stars and are subject to Telegram's applicable payment terms and conditions.
• Price changes: We reserve the right to modify credit pricing at any time. Price changes will not affect credits already purchased.

You are responsible for all applicable taxes associated with your use of the Service.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not use the Service to:

• Create bots that violate Telegram's Terms of Service, Bot API Terms, or any applicable laws or regulations.
• Distribute spam, unsolicited messages, phishing content, malware, or other harmful or deceptive material.
• Engage in activities that could damage, disable, overburden, or impair the Service or its infrastructure.
• Attempt to gain unauthorized access to other users' accounts, bots, data, or any part of the Service.
• Use bots for harassment, stalking, threats, hate speech, discrimination, or any form of abuse.
• Facilitate fraud, money laundering, terrorist financing, or any other illegal financial activity.
• Collect, harvest, or store personal data of third parties without their explicit consent.
• Infringe upon the intellectual property rights of any third party.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.
• Resell, sublicense, or redistribute the Service or access thereto without our prior written consent.
• Use the Service to build a competing product or service.

We reserve the right to investigate and take appropriate action against any violation of this section, including without limitation, suspending or terminating your account, removing offending bots, and reporting violations to law enforcement authorities.

7. Intellectual Property

Our IP: The Service, including its design, features, code, content, trademarks, and all related intellectual property, is owned by Botable and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it in accordance with these Terms.

Your content: You retain ownership of the bot configurations, custom code, and content you create using the Service ("User Content"). By using the Service, you grant us a limited, non-exclusive license to host, store, and process your User Content solely for the purpose of providing and improving the Service.

AI-generated code: Code generated by our AI system on your behalf is provided to you under a non-exclusive, worldwide, royalty-free license. You are free to use, modify, and distribute such code. However, similar or identical code may be generated for other users, and we make no guarantee of uniqueness or exclusivity.

8. Bot Responsibility

You are solely responsible for:

• The behavior, content, and compliance of all bots created under your account.
• Ensuring your bots comply with all applicable laws, regulations, and third-party terms of service (including Telegram's).
• Any data your bots collect, process, or store, including compliance with applicable data protection laws (such as GDPR, CCPA, or equivalent local legislation).
• Any interactions between your bots and their end users.
• Obtaining any necessary consents from end users of your bots.

We provide the tools to create bots but do not monitor, endorse, or assume liability for individual bot behavior. Bots that violate these Terms or applicable laws may be suspended or removed without prior notice.

9. Data and Privacy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

Each bot operates in an isolated environment with its own dedicated SQLite database. We do not access, monitor, or share the data stored in your bot's database except as necessary to provide the Service, comply with legal obligations, or enforce these Terms.

10. Third-Party Services

The Service integrates with and relies upon third-party services, including but not limited to Telegram, Clerk (authentication), and various APIs that your bots may interact with. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of any third-party services.

11. Service Availability and SLA

We use commercially reasonable efforts to maintain the availability of the Service and your bots. However, the Service is provided on an "as available" basis. We do not guarantee uninterrupted, error-free, or secure operation of the Service. Planned and unplanned downtime may occur due to maintenance, updates, infrastructure issues, or circumstances beyond our control (including force majeure events).

We shall not be liable for any loss or damage arising from service interruptions, data loss, or delays in the operation of the Service.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results obtained from the Service will be accurate or reliable; (d) any AI-generated code will be free of bugs, vulnerabilities, or errors; or (e) the Service will be compatible with any particular third-party software or hardware.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Botable, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to access or use the Service.
• Any conduct or content of any third party on the Service.
• Any content obtained from the Service, including AI-generated code.
• Unauthorized access to, use of, or alteration of your transmissions or content.
• Errors, bugs, or inaccuracies in AI-generated bot code or configurations.
• Any actions taken by your bots or their interactions with end users.

In no event shall our total aggregate liability exceed the greater of fifty US dollars ($50) or the amount you have paid us in the twelve (12) months preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Botable and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your User Content or bots; (c) your violation of these Terms; or (d) your violation of any rights of another party, including end users of your bots.

15. Termination

By us: We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, fraudulent or illegal activity, extended inactivity, or upon request by law enforcement.

By you: You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease.

Effect of termination: Upon termination, all running bots under your account will be stopped. Your bot data and files will be retained for a period of 30 days, after which they will be permanently deleted. Unused credits are non-refundable upon termination. Sections of these Terms that by their nature should survive termination shall survive (including, without limitation, intellectual property, disclaimers, indemnification, and limitation of liability).

16. Dispute Resolution

Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration or the competent courts of the jurisdiction in which the Company is established.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Service or via email at least 14 days before they take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.

18. General Provisions

• Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Botable regarding the Service and supersede all prior agreements and understandings.
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemic, labor disputes, government actions, or internet or infrastructure failures.

19. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Telegram: @botableTech
• Email: support@botable.ai